Skip to main content

MyTenancy

By 23rd April 2021April 27th, 2021News

Did you know that you can report a repair, view and pay your rent, have access to important documents and update your contact information at anytime using MyTenancy?

 

MyTenancy is an online portal where you can view information related to your tenancy, 24 hours a day, 7 days a week.

 

If you haven’t already, it’s quick and easy to register in five simple steps. Just open your internet browser and enter the following: https://radcliffehs.mytenancy.co.uk/signin

 

Step 1:

  • Click the ‘Create an Account’ button.

 Step 2

  • Enter your email address.
  • This must be the same one that we also have for you

 Step 3

  • Validate your email address

 Step 4

  • You will then be asked for your tenant key.
  • If you don’t know your tenant key, just give us a call

Almost there!

  • Once you have access to MyTenancy, you can pay your rent or report a repair, anytime, day or night. You never know it may also save you the cost of a phone call (unless you want to speak to us or it’s an emergency then please still call us!)

 

Email us at housing@radcliffehs.org if you would like further information.

 

If you have trouble at any stage, please don’t hesitate to call us on 01732 459144 and we would be happy to help.