Welcome to Radcliffe
Radcliffe is a registered provider offering a range of rented housing in the areas of Bromley, Croydon, Lambeth, Southwark in London, and Hastings, Tandridge and Tunbridge Wells outside London. We house people in housing need. If you want to know if we can help please contact us directly.
IMPORTANT INFORMATION FOR ALL OUR TENANTS
Changes to our services due to COVID-19 (Coronavirus)
The Prime Minister has announced that England will move to Step 4 of the ‘Roadmap out of restrictions’ will take place on 19 July 2021.
We would encourage all our residents, contractors and stakeholders to remain cautious, whilst managing the risks as cases of COVID-19 remain high.
Home Visits and Face to Face meetings
We will start to carry out home visits in addition to, carrying out our repairs services, planned works, welfare checks and to facilitate moving home. Whilst it not a legal requirement and to help protect our tenants, our contractors and staff will still be encouraged to wear masks or face coverings, in indoor spaces.
We will now be carrying out a full repairs service. If we are to attend your home for any reason, please let us know if you are self-isolating for any reason.
Independent Living Accommodation:
Staff will remain onsite on Monday, Wednesday and Friday mornings only. For those who require a welfare check, we will carry out this service to ensure that you are receiving the appropriate support and are directed to the relevant agencies where appropriate. We will continue to encourage social distancing within our internal communal lounges.
We recognise the risks remain high in the areas in which we work, and to support you. Please continue to follow the latest Government guidance around COVID-19 with some useful links below:
- Symptoms of coronavirus and how to avoid it on the NHS website
- 111 online coronavirus service if you feel you need medical help
Thank you for your continued support and understanding.