Welcome to Radcliffe

Radcliffe is a registered provider offering a range of rented housing in the areas of Bromley, Croydon, Lambeth, Southwark in London, and Hastings, Tandridge and Tunbridge Wells outside London.  We house people in housing need. If you want to know if we can help please contact us directly.



Changes to our services due to COVID-19 (Coronavirus)

We would encourage all our residents, contractors and stakeholders to remain cautious, whilst managing the risks as cases of COVID-19 remain high.

Home Visits and Face to Face meetings

We will start to carry out home visits in addition to, carrying out our repairs services, planned works, welfare checks and to facilitate moving home. Whilst it not a legal requirement and to help protect our tenants, our contractors and staff will still be encouraged to wear masks or face coverings, in indoor spaces.

We will now be carrying out a full repairs service. If we are to attend your home for any reason, please let us know if you are self-isolating for any reason.

If you require any support, please contact us on 01732 459144 or email to housing@radcliffehs.org. You can visit our contact us page to see other ways to get in touch.

Independent Living Accommodation:

For those who require a welfare check, we will carry out this service to ensure that you are receiving the appropriate support and are directed to the relevant agencies where appropriate. We will continue to encourage social distancing within our internal communal lounges.

We recognise the risks remain high in the areas in which we work, and to support you. Please continue to follow the latest Government guidance around COVID-19 with some useful links below:

 Thank you for your continued support and understanding.

Radcliffe’s Vision and Mission

Radcliffe’s mission statement defines our culture, values, ethics, fundamental goals, and agenda. As a charitable organisation we re-invest our surpluses into providing quality services to our tenants.

Our Vision 

  • To create sustainable communities, where people want to live

Our Mission

  • To develop services around customer needs
  • To invest in our existing homes
  • To grow the organisation

Our Values

  • Customer Centric
  • Passionate
  • Inclusive
  • Accountable
Find out more


call: 01732 459144

Lines are open:
9.30am – 5.00pm, Monday – Friday

In case of other enquiries, please visit our page contact us


Rents are due monthly in advance and reviewed annually.
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Repairs can be reported by phone, email or My Tenancy
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Put forward suggestions for ways to improve such things as cost cutting and reducing energy.
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If you are unhappy about the service, we need to know.
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Are you experiencing domestic violence?
Do you know of someone who is experiencing abuse and may need help and support?

The Freephone 24 Hour National Domestic Violence Helpline, run in partnership between Women’s Aid and Refuge, is a national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf.
Freephone Helpline: 0808 2000 247