Welcome to Radcliffe

Radcliffe is a registered provider offering a range of rented housing in the areas of Bromley, Croydon, Lambeth, Southwark in London, and Hastings, Tandridge and Tunbridge Wells outside London.  We house people in housing need. If you want to know if we can help please contact us directly.

 

IMPORTANT INFORMATION FOR ALL OUR TENANTS

If you’re experiencing financial difficulty resulting from the impact of the coronavirus and it’s affecting your ability to pay your rent or service charges, please let us know. We won’t take legal action for arrears during this time.

Please continue to pay your rent as normal. It’s important that we carry on collecting rent, so we can fund the essential frontline services our residents need. For further information and guidance please read – Landlord And Tenant Guidance

 

Please click  HERE to see our latest statement regarding changes to our services due to

COVID-19 (Coronavirus)

Reviewed 01/06/2020

Radcliffe’s Vision and Mission

Radcliffe’s mission statement defines our culture, values, ethics, fundamental goals, and agenda. As a charitable organisation we re-invest our surpluses into providing quality services to our tenants.

Our Vision 

  • To create sustainable communities, where people want to live

Our Mission

  • To develop services around customer needs
  • To invest in our existing homes
  • To grow the organisation

Our Values

  • Customer Centric
  • Passionate
  • Inclusive
  • Accountable
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Emergencies

call: 01732 459144

Lines are open:
9.30am – 5.00pm, Monday – Friday

In case of other enquiries, please visit our page contact us

Rent

Rents are due monthly in advance and reviewed annually.
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Repairs

Repairs can be reported by phone, email or My Tenancy
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Suggestions

Put forward suggestions for ways to improve such things as cost cutting and reducing energy.
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Complaints

If you are unhappy about the service, we need to know.
Find out more

CLICK HERE TO VIEW OUR LATEST NEWS AND UPDATES

Are you experiencing domestic violence?
Do you know of someone who is experiencing abuse and may need help and support?

The Freephone 24 Hour National Domestic Violence Helpline, run in partnership between Women’s Aid and Refuge, is a national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf.
Freephone Helpline: 0808 2000 247