Welcome to Radcliffe

Radcliffe is a registered provider offering a range of rented housing in the areas of Bromley, Croydon, Lambeth, Southwark in London, and Hastings, Tandridge and Tunbridge Wells outside London.  We house people in housing need. If you want to know if we can help please contact us directly.

IMPORTANT INFORMATION FOR ALL OUR TENANTS

Changes to our services due to COVID-19 (Coronavirus)

We would encourage all our residents, contractors and stakeholders to remain cautious, whilst managing the risks as cases of COVID-19 remain high.

Home Visits and Face to Face meetings

We will start to carry out home visits in addition to, carrying out our repairs services, planned works, welfare checks and to facilitate moving home. Whilst it not a legal requirement and to help protect our tenants, our contractors and staff will still be encouraged to wear masks or face coverings, in indoor spaces.

We will now be carrying out a full repairs service. If we are to attend your home for any reason, please let us know if you are self-isolating for any reason.

If you require any support, please contact us on 01732 459144 or email to housing@radcliffehs.org. You can visit our contact us page to see other ways to get in touch.

Independent Living Accommodation:

For those who require a welfare check, we will carry out this service to ensure that you are receiving the appropriate support and are directed to the relevant agencies where appropriate. We will continue to encourage social distancing within our internal communal lounges.

We recognise the risks remain high in the areas in which we work, and to support you. Please continue to follow the latest Government guidance around COVID-19 with some useful links below:

• Symptoms of coronavirus and how to avoid it on the NHS website
• 111 online coronavirus service if you feel you need medical help

 Thank you for your continued support and understanding.